How to spa
Santorini Zen Spa Regulation
Either a Mobile service at your Hotel room/suite/villa/Yacht or a service
at any Santorini Zen Spa facilities, before you make a Reservation, please read
carefully.
1. Reservations & Payment/Refund Policy
How to spa
Santorini Zen Spa Regulation
Either a Mobile service at your Hotel room/suite/villa/Yacht or a service
at any Santorini Zen Spa facilities, before you make a Reservation, please read
carefully.
2. Cancellations & Rescheduling
2.1 For Cancellations/Reschedules please
contact Zen Spa’s Reception or through our Booking Engine, hit: MANAGE
RESERVATION button, at the bottom of the Front Page. A Cancellation/Reschedule
will not take effect, until we receive confirmation from you with any of the
above ways.
2.2 Cancellation & Rescheduling Policy: We value your visit to
Santorini and appreciate your booking, but please respect our Policy. We
understand that during vacation plans change. However, appointments
cancelled within less than:
2.3 Late Policy: We ask that you arrive at least 20’
minutes prior to your scheduled appointment.
2.4 How to cancel your
reservation:
2.5 If we cancel or amend your booking:
We
would not expect to have to make any changes to your Booking once it is agreed
between you and us, but sometimes problems occur and we do have to make
alterations or, very occasionally cancel Bookings.
3. Your experience during the session:
4. Safety: Please, be sure to inform your massage therapist if
you have: High blood pressure, Active cancer, Cardio-vascular/heart
ailments or any condition that may counteract with massage, body
pressure/manipulation or heat. A short Medical History Intake Form is
required to be signed prior to your treatment – will be at your disposal at the
Spa Reception.
4.1. We highly discourage alcohol consumption prior
to, during or immediately following massage therapies. Alcohol use is not
permitted in the spa.
4.2. We have specially designed treatment
for expectant women or nursing mothers (the Rejuvance
Face massage). We are not cruel, cold Health professionals! However,
guests with active cancer can only have the Rejuvance Face
massage. Sorry! We take your health and safety as our responsibility very
seriously!!!
If we feel that, providing you a service may endanger your health or
safety, as responsible Health Professionals we deserve the right to
decline the service, ask you to reschedule your appointment or that you consult
your medical doctors first, and ask them to take the responsibility in
written.
5. Harassment Policy
6. Teens
7. Comments We would love to hear about the service you
received and how it compares to your other spa experiences. Please review us on our webpage santorinizenspa.com or on Tripadvisor
We value your visit to Santorini and appreciate
your booking, but please respect our Policies.
Please, do not hesitate to ask
us any question you might have.
We look forward to giving you
the gift of touch and
with our authentic
experiences, to be transformed into a better self!
Theodoros Haralabides
Zen Shiatsu & massage
therapist/Zen Spa manager
Guests of third party websites are asked to give personal data in order to complete their online reservations. The data they are asked to give are upon the administrator – controller of the system.
There are many instances that we get data automatically. Such data are: IP address, type of device, location, date and time of accessing our system, pages that are visited and clicked, from which website someone came to our system, browser that is used, software that is used in the device or computer.
Our booking engines are integrated with other websites (online wholesalers, Online Travel Agents, etc) who are giving data about completed reservations. The data are used from controllers (administrators) for managing purposes.
We share the above personal data with third party systems for basic purposes of completing an online reservation. For example, we use a third party mail provider for security reasons (to avoid emails going to spam). Our systems are cloud and we use hosting services of Amazon.com (https://aws.amazon.com/security/) . In addition in some instances we share data with third party systems for managing or accounting purposes of the controller (administrator). Also we share data with banks and online payment gateways for successful secure transactions.